Privacy Policy

Introduction

This Privacy Policy explains how Olivion collects, uses, stores, and protects personal data when you visit the web shop or place an order.

Data Controller

Olivion is the controller of the personal data processed through the web shop. [Insert the full legal name, registered address, company number, and contact email of the business.]

Data We May Collect

We may collect identification and contact details, billing and shipping information, payment-related information, order history, and communications sent to customer service. Technical data such as IP address, device information, and browser data may also be collected through the site.

Purposes and Legal Bases

Personal data may be processed to manage orders and deliveries, process payments, respond to enquiries, comply with legal obligations, and where permitted, improve the operation and security of the site. Depending on the purpose, processing is based on contract, legal obligation, legitimate interests, or consent where required.

 

 

 

Data Sharing

Personal data may be shared with payment providers, delivery partners, hosting or technical service providers, and professional advisers where necessary for the operation of the web shop or to comply with the law.

Retention

Personal data is kept only for as long as necessary for the relevant purpose, including accounting, tax, customer service, and legal compliance requirements. [Insert or confirm the actual retention periods used by the business.]

Your Rights

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or objection to the processing of your personal data, and, where applicable, data portability. You may also withdraw your consent at any time where processing is based on consent.

Complaints

If you believe your personal data has been handled unlawfully, you may contact Olivion first or lodge a complaint with the Belgian Data Protection Authority.

Security and Cookies

Olivion takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. If cookies or similar technologies are used, any legally required consent should be requested separately through the website’s cookie banner or cookie notice.